Privacy Policy

When you use Oakas, we may collect the following types of information:

Account information: your name, email address, and Discord username when you sign up for our service.

Payment information: billing details processed securely through our third-party payment provider (Stripe). We do not store your full credit card number.

Usage data: information about how you interact with our service, including commands used, sourcing preferences, and lead history.

Communications: messages you send to our support team.

We use the information we collect to:

Provide, maintain, and improve our sourcing services.

Process transactions and send related information such as receipts and subscription confirmations.

Respond to your support requests and communicate with you about your account.

Monitor usage patterns to improve service performance and reliability.

Comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our platform (e.g., payment processing, hosting).

When required by law, regulation, or legal process.

To protect the rights, property, or safety of Oakas, our users, or others.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will delete or anonymize your data within 90 days, unless we are required to retain it for legal or regulatory purposes.

You have the right to:

Access the personal information we hold about you.

Request correction of inaccurate information.

Request deletion of your personal data.

Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@getoakas.com.

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

Our service integrates with third-party platforms including Discord and Google Sheets. Your use of those platforms is governed by their respective privacy policies. We encourage you to review them.

Oakas is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.

If you have any questions about this privacy policy or our data practices, please contact us:

Email: support@getoakas.com

Phone: (617) 313-7925